Privacy Policy

Effective Date: November 2026 | Smart Scale Management

Smart Scale Management ("we", "our", "us"), operated by Kislay Kumar at Muzaffarpur, Bihar - 843123, India, respects your privacy and is committed to safeguarding the personal information of our users and clients.

1. Information We Collect

We collect your full name, mobile number, email address, and payment transaction identifiers when you register for an account or purchase a plan. If you submit business inquiries or client referrals, you must ensure explicit consent has been obtained prior to sharing any contact information.

2. Payment Processing Security

All online payments are processed through secure, PCI-DSS compliant third-party payment gateways (such as PayU and PhonePe). We do not store card numbers, UPI PINs, or net-banking credentials on our servers.

3. How We Use Your Data

Your information is used strictly to provide access to your chosen consultancy plan, deliver digital training resources, verify transactions, and respond to customer support queries.

4. Grievance & Contact Information

Contact Person: Kislay Kumar
Address: Smart Scale Management, Muzaffarpur, Bihar - 843123, India
Email: smartscalemanagement@gmail.com | Phone: +91 9199978139